Privacy Policy

Techloop, LLC ("Techloop," "we," "us," or "our") provides managed IT services to businesses in the Oklahoma City metro area. We respect your privacy, and this policy explains what information we collect through this website and in the course of doing business, how we use it, and the choices you have. If anything here is unclear, please reach out through our contact page.

1. Information we collect

Information you provide. When you fill out our contact form, request a consultation, call us, or email us, we collect the information you choose to share — typically your name, email address, phone number, company name, and the contents of your message.

Information collected automatically. Like most websites, our servers automatically log basic technical information when you visit, such as your IP address, browser type, the pages you view, and the date and time of your visit. We use this information to keep the site secure and working properly.

Cookies and similar technologies. This site uses a small number of cookies necessary for it to function (for example, security tokens on our contact form). Our contact form is also protected by Google reCAPTCHA, which is subject to Google's own privacy policy and terms of service.

2. How we use your information

We use the information we collect to respond to your inquiries, provide and improve our services, schedule consultations, send service-related communications, protect the security of our website and systems, and comply with legal obligations. We do not sell your personal information, and we do not use it for third-party advertising.

3. Client data and managed services

In the course of providing managed IT, cybersecurity, and cloud services, Techloop may have access to systems and data belonging to our clients and their employees. That data belongs to our clients. We access it only as needed to deliver the services our clients have engaged us for, we handle it under the confidentiality and data-protection terms of our service agreements, and we never sell it or use it for any purpose outside of delivering those services. Where clients are subject to regulatory requirements (such as HIPAA or PCI DSS), we handle covered data in accordance with the applicable agreements and safeguards.

4. When we share information

We share personal information only with service providers who help us operate — such as cloud hosting, file storage, and email delivery providers — and only to the extent needed for them to perform those functions. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transaction such as a merger or acquisition, in which case this policy will continue to apply to your information.

5. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold — the same discipline we bring to our clients' systems. That said, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep personal information only as long as we need it for the purposes described in this policy — for example, for as long as we are corresponding with you or providing services — or as required by law. When it is no longer needed, we delete it or anonymize it.

7. Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us through our contact page. We will respond to reasonable requests within a reasonable time. You can also opt out of any non-essential communications from us at any time.

8. Children's privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

9. Third-party links

This site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be noted on this page.

11. Contact us

If you have questions about this privacy policy or how we handle your information, please reach out through our contact page. Techloop, LLC is based in the Oklahoma City metro area, Oklahoma, United States.